247 lines
19 KiB
PHP
247 lines
19 KiB
PHP
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="utf-8">
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<meta http-equiv="X-UA-Compatible" content="IE=edge">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<!-- The above 3 meta tags *must* come first in the head; any other head content must come *after* these tags -->
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<meta name="description" content="Borrow - is the loan company website template.">
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<meta name="keywords" content="loan, bad credit, EMI Calculator, credit cars, home loan, car loan, education loan">
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<title>FAQ BETANG MOBILE</title>
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<!-- Bootstrap -->
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<link href="./assets_client/css/bootstrap.min.css" rel="stylesheet">
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<link href="./assets_client/css/font-awesome.min.css" rel="stylesheet">
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<link href="./assets_client/css/fontello.css" rel="stylesheet">
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<link href="https://fonts.googleapis.com/css?family=Poppins:300,400,500,600,700%7CMerriweather:300,300i,400,400i,700,700i" rel="stylesheet">
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<link href="./assets_client/css/style.css" rel="stylesheet">
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<style>
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.panel-body {
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text-align: justify;
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font-size: 12px;
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}
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.panel-title {
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text-align: justify !important;
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margin-right: 20px;
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line-height: 17px;
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}
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.bg_new {
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background: url('./bg.png');
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background-repeat: repeat;
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margin-bottom: 0px;
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opacity: 1;
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}
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.panel-default {
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border: 1px dashed gainsboro !important;
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}
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</style>
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<script src="./assets_client/js/jquery.min.js"></script>
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<script src="./assets_client/js/bootstrap.min.js"></script>
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</head>
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<body class="bg_new" data-spy="scroll" data-target=".navbar" data-offset="50" class="scrollStyle">
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<!-- Loading -->
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<div class="bsloader-container" style="display:none;">
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<div class="bsprogress bsfloat bsshadow">
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<div class="bsprogress__item"></div>
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</div>
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</div>
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<div id="faq" class="section-space80">
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<div class="container">
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<div class="row text-center">
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<!-- <div class="col-xl-4 col-lg-4 col-md-6 col-sm-12 col-12"> -->
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<div class="col-md-6 col-sm-6 col-xl-6" style="margin: 0 auto;">
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<i class="icon-users icon-2x icon-default"></i>
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<h1>FAQ</h1>
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<p>Temukan semua jawaban dari pertanyaan seputar <i> Mobile Banking </i> PT Bank Kalteng, Pertanyaan yang sering diajukan</p>
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</div>
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</div>
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<div class="row text-center mt-5">
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<!-- <div class="offset-xl-1 col-xl-7 offset-lg-1 col-lg-7 col-md-6 col-sm-12 col-12"> -->
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<div class="col-md-8 col-sm-8 col-xl-8" style="margin: 0 auto;">
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<div class="st-accordion ">
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<div class="panel-group" id="accordion" role="tablist" aria-multiselectable="true">
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="headingOne">
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<h4 class="panel-title">
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<a role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseOne" aria-expanded="true" aria-controls="collapseOne" style="font-size: 11px;">1. Apa itu BETANG <i> MOBILE </i>?</a>
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</h4>
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</div>
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<div id="collapseOne" class="panel-collapse collapse in" role="tabpanel"
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aria-labelledby="headingOne">
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<div class="panel-body">
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Merupakan fasilitas layanan perbankan electronic channel PT Bank Kalteng yang bertujuan untuk memberikan kemudahan kepada Nasabah dalam bertransaksi perbankan finansial maunpun non finansial.
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</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="headingTwo">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#collapseTwo" aria-expanded="false" aria-controls="collapseTwo" style="font-size: 11px;">2.Keuntungan/benefit apa aja yang ada pada Layanan BETANG <i> MOBILE </i>?</a> </h4>
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</div>
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<div id="collapseTwo" class="panel-collapse collapse" role="tabpanel"
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aria-labelledby="headingTwo">
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<div class="panel-body">
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<ul>
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<li><strong> Satu Akses </strong><br>
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Nasabah hanya memerlukan 1 Username + Password dan 1 MPIN yang sama untuk bertransaksi di BETANG MOBILE?.
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</li>
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<li><strong> Tampilan lengkap </strong><br>
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Memberikan kemudahan dan kenyamanan dalam mendapatkan informasi produk perbankan yang dimiliki Nasabah.
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</li>
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<li><strong> Aman </strong><br>
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Teknologi metode otentikasi yang memberikan keamanan dan kenyamanan bagi Nasabah.
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</li>
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<li><strong> Transaksi Pembayaran & Pembelian </strong><br>
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Kemudahan transaksi bayar dan beli di mana pun dan kapan pun seperti pembayaran tagihan listrik, pembelian pulsa dan lain-lain.
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</li>
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<li><strong> Cek History Transaksi </strong><br>
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Cek saldo, cek mutasi rekening, dan histori transaksi.
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</li>
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<li><strong> Transfer </strong><br>
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Transfer mudah dan lengkap ke Bank Kalteng maupun ke Bank lain.
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</li>
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</ul>
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</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="headingThree">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#collapseThree" aria-expanded="false" aria-controls="collapseThree" style="font-size: 11px;">3. Apa kriteria Nasabah yang dapat menggunakan Layanan <i> BETANG MOBILE </i>? </a> </h4>
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</div>
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<div id="collapseThree" class="panel-collapse collapse in" role="tabpanel"
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aria-labelledby="headingThree">
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<div class="panel-body">
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Nasabah merupakan pengguna <i> SMS Banking </i> yang statusnya terdaftar dalam layanan <i> SMS Banking </i> transaksi finansial. Jika belum memenuhi kriteria ini, Nasabah diminta untuk mendaftarkan diri terlebih dahulu dan mengaktifkan layanan <i> SMS Banking </i> transaksi finansial di Kantor Cabang/Cabang Pembantu PT Bank Kalteng dengan wajib membawa identitas diri, buku tabungan, dan kartu ATM PT Bank Kalteng.
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</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="headingFour">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#collapseFour" aria-expanded="false" aria-controls="collapseFour" style="font-size: 11px;">4. Bagaimana cara Nasabah untuk memiliki Layanan <i> BETANG MOBILE </i>? </a> </h4>
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</div>
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<div id="collapseFour" class="panel-collapse collapse" role="tabpanel"
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aria-labelledby="headingFour">
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<div class="panel-body">
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<span style="padding-left: 25px; display: block;">
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Untuk Nasabah baru dapat melakukan hal-hal sebagai berikut :
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</span>
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<ol style="list-style-type: lower-alpha;">
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<li>Nasabah wajib memiliki layanan <i> SMS Banking </i> finansial PT Bank Kalteng. </li>
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<li>Melakukan aktivasi pada aplikasi BETANG MOBILE yang dapat diunduh melalui <i> App Store </i>. </li>
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<li>Untuk melakukan aktivasi pastikan nasabah memiliki pulsa di <i> smartphone </i> (biaya <i>SMS</i> tergantung pada ketentuan/kebijakan provider telekomunikasi). </li>
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</ol>
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</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="headingFive">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#collapseFive" aria-expanded="false" aria-controls="collapseFive" style="font-size: 11px;">5. Apa itu <i> Username BETANG MOBILE </i>?</a> </h4>
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</div>
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<div id="collapseFive" class="panel-collapse collapse" role="tabpanel"
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aria-labelledby="headingFive">
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<div class="panel-body"><i>Username</i> adalah identitas yang dimiliki Pengguna BETANG <i>MOBILE</i> yang bersifat rahasia dan hanya boleh diketahui oleh Pengguna BETANG <i>MOBILE</i> yang sah.
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</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="six1">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#six" aria-expanded="false" aria-controls="six" style="font-size: 11px;">6. Apa itu <i> PASSWORD </i>?</a> </h4>
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</div>
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<div id="six" class="panel-collapse collapse" role="tabpanel" aria-labelledby="six1">
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<div class="panel-body"><i>Password</i> adalah rangkaian huruf dan angka yang unik (<i>alpha numerik</i>) sebagai cara otentikasi bahwa Nasabah adalah pengguna yang sah.</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="seven1">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#seven" aria-expanded="false" aria-controls="seven" style="font-size: 11px;">7. Bagaimana jika Nasabah salah memasukkan <i>Username</i> dan/atau <i>Password</i>?</a> </h4>
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</div>
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<div id="seven" class="panel-collapse collapse" role="tabpanel" aria-labelledby="seven1">
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<div class="panel-body">Jika nasabah salah memasukan <i>username</i> dan/atau <i>password</i> sebanyak 3 (tiga) kali maka akun akan terblokir, Nasabah dapat langsung data ke Kantor Cabang/Cabang Pembantu PT Bank Kalteng terdekat untuk membuka blokir user.</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="eight1">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#eight" aria-expanded="false" aria-controls="eight" style="font-size: 11px;">8. Apa itu MPIN?</a> </h4>
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</div>
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<div id="eight" class="panel-collapse collapse" role="tabpanel" aria-labelledby="eight1">
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<div class="panel-body"><i>MPIN</i> merupakan 6 digit angka yang dibuat oleh Nasabah saat mendaftar layanan <i>SMS Banking</i> transaksi finansial di Kantor Cabang/Cabang Pembantu PT Bank Kalteng. <i>PIN SMS Banking</i> (<i>MPIN</i>) ini diperlukan sebagai otorisasi pada saat Nasabah akan melakukan approval transaksi di aplikasi <i>Mobile Banking</i> PT Bank Kalteng. <i>PIN SMS Banking</i> (<i>MPIN</i>) tidak boleh diketahui oleh orang lain. Jika nasabah salah memasukkan <i>MPIN</i> sebanyak 3 (tiga) kali maka <i>MPIN</i> akan terblokir. <br><br>
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<span style="padding-left: 25px; display: block;">
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Tips terkait dengan <i>Password</i> dan <i>Mobile PIN</i> :
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</span>
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<ol style="list-style-type: lower-alpha;">
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<li>Rahasiakan data pribadi <i>Username</i> dan <i>Password</i> kepada pihak lain termasuk kepada petugas Bank.</li>
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<li>Ganti <i>Password</i> BETANG <i>MOBILE</i> secara berkala.</li>
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</ol>
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</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="nine1">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#nine" aria-expanded="false" aria-controls="nine" style="font-size: 11px;">9. Versi OS (<i>Operating System</i>) IOS apa yang dibutuhkan nasabah agar dapat menggunakan aplikasi <i>Mobile Banking</i> PT Bank Kalteng?</a> </h4>
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</div>
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<div id="nine" class="panel-collapse collapse" role="tabpanel" aria-labelledby="nine1">
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<div class="panel-body">OS : minimal IOS 13</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="ten1">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#ten" aria-expanded="false" aria-controls="ten" style="font-size: 11px;">10. Bagaimana jika Nasabah menggunakan <i>device</i> yang memiliki dual <i>SIM</i>?</a> </h4>
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</div>
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<div id="ten" class="panel-collapse collapse" role="tabpanel" aria-labelledby="ten1">
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<div class="panel-body">Pastikan nomor nasabah yang digunakan di <i>Mobile Banking</i> PT Bank Kalteng berada pada slot SIM Card utama (slot satu).</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="eleven1">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#eleven" aria-expanded="false" aria-controls="eleven" style="font-size: 11px;">11. Bagaimana jika Nasabah lupa <i>Username</i> atau <i>Password</i>?</a> </h4>
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</div>
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<div id="eleven" class="panel-collapse collapse" role="tabpanel" aria-labelledby="eleven1">
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<div class="panel-body">Nasabah dapat memilih menu Lupa <i>Username</i> atau Lupa <i>Password</i> yang ada pada halaman login.</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading" role="tab" id="tweleve1">
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<h4 class="panel-title">
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<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion"
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href="#tweleve" aria-expanded="false" aria-controls="tweleve" style="font-size: 11px;">12. Bagaimana apabila Nasabah ingin mengajukan pengaduan atau keluhan terkait dengan layanan <i>Mobile Banking</i> PT Bank Kalteng?</a> </h4>
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</div>
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<div id="tweleve" class="panel-collapse collapse" role="tabpanel" aria-labelledby="tweleve1">
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<div class="panel-body">Nasabah dapat langsung menghubungi layanan <i>Call Center</i> PT Bank Kalteng di nomor 1500526 atau dapat langsung mendatangi Kantor Cabang/Cabang Pembantu PT Bank Kalteng terdekat.</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</body>
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</html>
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